The office is open Monday to Friday from 9.00am till 5.00pm, if you would like to contact a certain member of staff then please visit our meet the team page to find individual working hours.
We are located a 5 minute walk from Berwick upon Tweed Railway Station and a 10 minute walk from the town centre next to the War Memorial at the top of Castlegate.
Short stay parking is available on street outside the building but visitors are reminded that this requires a Northumberland County Council parking disc, alternatively long stay parking is available at the rear of Castlegate Car Park next to B&M Bargains which is a 5 minute walk from the building. Parking is also available at the Railway Station*.
Disabled badge holders are permitted to park on the cobbles and within standard parking bays on Castlegate all day, but must display their Blue Badge at all times. When parking on single and double yellow lines, users must display both their blue badge and clock, time restrictions apply.
This information was given to us from Northumberland County Council, We are not liable for any parking tickets issued as a result of incorrect information. For clarification please contact Northumberland County Council Direct.
*Please note that Berwick Railway Station is a Pay & Display Car Park.
Parking Discs cost £1 and can be obtained from:
The Cannon Fish Restaurant (Castlegate)
Berwick Tourist Information Centre (Walkergate)
Berwick Library (Walkergate)
Thistle – Do – Nicely (Walkergate)
B&M Bargains (Castlegate)
Discs from other Local Authorities can also be used. For more information on parking in the area please visit the Northumberland County Council Website here.